Terms & Conditions
TERMS AND CONDITIONS
Singles, Small Groups and Gift Vouchers Must be paid for at time of booking. Deposit: A $500 deposit must be paid within THREE days of making a booking otherwise that date could be rebooked to another group who pays a deposit. The balance of the booking fee is then payable to the Skipper in CASH prior to departure. If you wish to pay by credit card or other means it must be made 3 days prior to the departure date. Cancellations: Fourteen clear days’ notice must be given prior to your booking or all monies paid or Gift Vouchers could be forfeited. Charter numbers: We will try and help in making up numbers for a charter but the minimum boat price still applies and if one of your group drops out, then it is your responsibility to find a replacement. To be fair to other passengers the boat cannot wait if you are late or if you don’t turn up you will forfeit your ticket.
Charter Info: The final decision on whether a charter will go ahead or not is the sole discretion of Big Cat Charters, we will wait until 1600 the day before your charter for the latest weather report before making a final decisions. We will attempt to contact you after that time with our decision. Rain does not stop a charter.
DO NOT Park in Shopping Center or Private Property Car Parks as you will be towed and management will charge you to get your car back. Big Cat does not accept responsibility if you disobey car park warning signs.
Mad Monday Charter: “Big Cat Charters ” reserves the right to cancel or postpone any charter. To be fair to other passengers the boat cannot wait if you are late or if you don’t turn up you will forfeit your ticket.
ALCOHOL: We practice and promote safe drinking. If any of your group become intoxicated or act rudely to any crew members the trip could be cancelled and no refund will be offered. If any guest arrives intoxicated they will not be permitted to board our vessel and they will forfeit any monies paid. BYO Alcohol NO BOTTLES cans only